Company Tools

Privacy Policy

Last updated: 13 September 2026

This Privacy Policy applies to all Company Tools software and services, including JD Point of Sale, Hospital Information Management, Farming Application, related websites, and support services. It explains how we handle personal and business information when you use our products or contact us.

Information we collect

We collect only information needed to provide, secure and improve our software and support. Depending on the product and how it is used, this may include account and contact details, organisation details, device and technical information, support requests, and information entered into the software by authorised users.

For example, JD Point of Sale may process business information such as product, stock, sales, payment and customer records. Hospital and farming tools may process the operational records entered by the organisation using them.

How we use information

• Provide, operate, maintain and support our software;
• Set up accounts, process requests and communicate about service updates;
• Protect the security, reliability and integrity of our systems;
• Improve features and resolve technical issues; and
• Meet legal, accounting and contractual obligations.

Sharing information

We do not sell or rent personal information. We may share information with trusted service providers that help us deliver our services, when required by law, to protect rights and safety, or where you have given consent. Service providers may use information only to perform services for us and must protect it appropriately.

Data security and retention

We use reasonable technical and organisational safeguards to protect information from unauthorised access, loss, misuse, alteration and disclosure. No system can be guaranteed completely secure. We retain information only for as long as needed for the purposes described here, to provide the service, or to meet legal and contractual requirements.

Your responsibilities

Organisations using Company Tools are responsible for the information their authorised users enter into the software and for managing their users, access permissions and required notices or consents. Please keep login details confidential and tell us promptly if you suspect unauthorised access.

Your choices and rights

Subject to applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or ask questions about how it is processed. Some information may need to be retained where required for legal, security or legitimate business reasons.

Changes and contact

We may update this policy as our products or legal requirements change. The current version will always be available on this page. For privacy questions or requests, contact sales@jdshop.co.ke or call 0742 090 322.